Sales Policy of Starrynapo

Effective Date: January 6, 2025

At Starrynapo, we are committed to offering high-quality footwear and exceptional customer service. Our sales policy outlines the terms and conditions that apply to all purchases made at our store or online. By purchasing from Starrynapo, you agree to the following sales terms.

1. Product Availability and Pricing

  • All prices are listed in U.S. dollars and are subject to change without notice. Prices may vary depending on promotions, sales events, or availability.
  • We make every effort to ensure that our product descriptions and pricing are accurate, but we reserve the right to correct any errors in pricing or product details that may occur.
  • Products are subject to availability. While we strive to keep our inventory up-to-date, there may be occasions when items are out of stock or discontinued. If an item is unavailable after your order is placed, we will notify you as soon as possible.

2. Ordering and Payment

  • When you place an order with Starrynapo, you agree to pay for the products and applicable taxes at the time of purchase.
  • We accept all major credit and debit cards, as well as other secure payment methods via our website.
  • Your order will be processed only after payment is successfully completed and confirmed.

3. Sales Taxes

  • Sales tax will be applied to your order based on the tax rates of your shipping address. The applicable sales tax will be displayed during the checkout process before you complete your purchase.

4. Discounts and Promotions

  • Starrynapo may offer occasional discounts, promotional codes, or sales events. These discounts and promotions are subject to terms and conditions, including specific expiration dates and product exclusions.
  • Only one promotional code or discount can be used per order, unless otherwise stated in the terms of the promotion.
  • Discounted items or items purchased during sales events may be subject to different return or exchange policies. Please review the specific details of any promotion before completing your purchase.

5. Shipping and Delivery

  • We offer standard and expedited shipping options for orders placed through our website. Shipping fees will be calculated at checkout and vary based on the delivery method and your location.
  • Orders are typically processed and shipped within 2-3 business days of receipt. Delivery times will vary depending on your shipping address and selected shipping method.
  • Shipping times are estimates and may be subject to delays due to factors such as weather, holidays, or carrier delays.

6. Returns and Exchanges

  • Our Return and Exchange Policy applies to all purchases made through Starrynapo. Please ensure that you carefully review our return policy before initiating any returns or exchanges.
  • Please note that sale items, clearance items, or custom orders may have different return or exchange conditions. Items purchased as part of a promotion or discount may also have specific terms attached.

7. Order Cancellations

  • Once your order is placed, we begin processing it immediately to ensure prompt delivery. Unfortunately, we are unable to cancel or modify orders once they have been submitted.
  • If you wish to cancel or modify an order, please contact us as soon as possible at info@starrynapo.com. If your order has already been shipped, you will need to follow our standard return process after receiving the items.

8. Customer Responsibility

  • By making a purchase from Starrynapo, you are responsible for providing accurate and complete information, including your billing and shipping details. Please ensure that your contact information is correct to avoid delays in processing and delivery.

9. International Orders

  • Currently, we ship only within the United States. If you are located outside the U.S. and are interested in purchasing, please contact us for more information regarding international shipping options.

10. Contact Us

If you have any questions or concerns regarding our sales policy, please feel free to contact us: