Payment Policy of Starrynapo
Effective Date: January 6, 2025
At Starrynapo, we aim to provide a seamless and secure shopping experience for all our customers. Below is an overview of our payment policy, outlining the accepted payment methods, billing process, and payment security measures.
1. Accepted Payment Methods
We accept a variety of payment options to make your shopping experience as convenient as possible. The following methods are accepted for both online and in-store purchases:
- Credit Cards: Visa, MasterCard, American Express, Discover
- Debit Cards: Visa, MasterCard, and other major debit card providers
- PayPal: A secure and convenient method for online transactions
- Gift Cards: If applicable, we accept Starrynapo gift cards for purchases (please refer to specific gift card terms)
- Apple Pay and Google Pay: Available for mobile-friendly transactions
- Other Payment Methods: Any additional payment methods offered on our checkout page may be subject to regional availability.
Note: We may update or change the accepted payment methods from time to time. Please check our website for the most current options.
2. Payment Authorization
- When you place an order, the payment amount will be authorized, and funds will be held by your bank or payment provider. The transaction will be finalized once the order is processed and shipped.
- For credit and debit card payments, your card will be charged the full order amount (including applicable taxes and shipping) only after your order has been confirmed and dispatched.
3. Payment Security
We are committed to protecting your payment details and personal information. All transactions on our website are processed through secure, PCI-compliant payment gateways to ensure your data is encrypted and kept confidential. We use industry-standard security measures such as SSL encryption to protect your payment information from unauthorized access during transmission.
4. Payment Verification
- To protect both you and us from fraud, Starrynapo reserves the right to verify the payment information provided. This may include contacting you to confirm your order or payment details.
- If there is an issue with your payment (e.g., declined credit card), we will contact you immediately to resolve the matter and ensure your order is not delayed.
- If payment is declined or cannot be processed for any reason, we may cancel your order.
5. Billing Information
When making a purchase, you are required to provide accurate billing information, including your name, address, and payment details. It is your responsibility to ensure that this information is correct and up to date. We cannot be held responsible for any issues or delays caused by incorrect billing information.
6. Sales Tax
Sales tax will be applied to orders based on the shipping address and the applicable tax rate for your state or region. The final tax amount will be displayed at checkout before you complete your payment.
7. Order Confirmation
Once your payment is successfully processed, you will receive an order confirmation email. This email will include your order number, a summary of the items purchased, and the total amount charged. Please review this confirmation carefully to ensure all details are correct.
8. Currency
All payments on Starrynapo are processed in U.S. dollars (USD). If you are shopping from a country outside the United States, your credit card issuer may apply a currency conversion fee, which is outside of our control.
9. Refunds
If you are eligible for a refund (based on our Refund and Returns Policy), the refund will be issued to the original payment method used for the purchase. Refunds may take several business days to process, depending on your payment provider. Please refer to our Refund and Returns Policy for further details.
10. Fraud Prevention
We take the security of our customers’ financial information seriously. In the event of suspected fraudulent activity, Starrynapo reserves the right to cancel or decline orders based on risk assessments or if the payment information appears suspicious.
11. Contact Information
If you have any questions regarding our payment policy, or if you encounter any issues with processing your payment, please feel free to contact us:
- Email: info@starrynapo.com
- Phone: (410) 745-2893
- Website: starrynapo.com